Field Service Technician

POSITION SUMMARY
Service and maintain industrial hydraulic lift equipment for railcar and locomotive applications. This includes inspection, repair of mechanical/hydraulic/electrical systems, as well as assisting in the installation of new systems. Extensive domestic travel is required.

TASKS AND RESPONSIBILITIES 

• Co-ordinate with and support Product Management, Manufacturing and Engineering groups as required.
• Read and interpret Whiting Hydraulics and customer blueprints, manuals and other specifications to determine installation procedures and/or troubleshooting methods.
• Comply with Company, local and customer regulations and safety requirements.
•  Oversee and assist in the installation of heavy duty mechanical/hydraulic equipment in the field.
• Installations include mechanical, hydraulic, pneumatic and electrical equipment installation, PLC control systems and other activities as required.
• Installations will involve coordination with clients and sub-contractors concerning site preparation work not performed by Whiting Hydraulics such as civil work and building construction.
• Field service troubleshooting calls, equipment inspections, start-up and commissioning responsibilities.
• Train customers in operation of equipment.
• Maintains safe and clean working environment by complying with procedures, rules and regulations.
• E-Railsafe and Roadway Worker Protection (RWP) certification for applicable client railways, plus other customer-based training as may be required to access work sites.
• Other job-related tasks.

SKILLS AND QUALIFICATIONS:

• 5-10 years’ experience managing and assisting in the field installation, and servicing of heavy duty mechanical/hydraulic equipment.
• Strong mechanical skill set required.
• Skilled in troubleshooting hydraulic and electrical systems, especially PLC control systems and remote monitoring systems a plus.
• Familiarity with safe electrical work practices, hazard assessments and personnel protective equipment requirements.
• Strong goal setting, planning and prioritizing skills.
•  Proficient time management, technical communication, interpersonal and organizational skills are vital to support manufacturing group as required.
• Professional written and verbal communication skills.
• Ability to read blueprints, schematics and wiring diagrams.
• Problem solving skills and the ability to make the necessary decisions to move forward the work at hand.
• The employee may occasionally be required to lift and/or move up to 50lbs, and be subjected to occasional moderate to intense physical exertion while performing required duties.
• Ability to work in confined spaces such as pits.
• Essential: Valid driver’s license and acceptable driving record.
• Excellent knowledge of English, both strong written and spoken.
• Overtime hours may be necessary as workloads dictate. This may include weekdays, weekends and/or holidays.
• Extensive travel to work sites throughout North America is required on a weekly basis
• HS diploma or GED preferred.

The applicant(s) for the above job opening(s) will be hired regardless of race, color, age, religion, marital status, sex, national origin, handicapped or veteran status.