CAREERS AT WHITING

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Openings >> Service Manager
Service Manager
Summary
Title:Service Manager
ID:7225
Department:Whiting Services
Location:Monee, IL
Description
Service Manager
Whiting Services, Inc. is currently hiring for a Branch Service Manager in Monee, IL. The Branch Service Manager performs functions to manage and coordinate jobs for Service Technicians and act as the primary technical resource for all service-related calls in house and in the field.

RESPONSIBILITIES AND SKILLS:
  • Manages field jobs for the service branch which includes research, specification, manpower, quoting and purchasing of parts for service work.
  • Provides efficient and scheduling for productive utilization of the Service Technicians.
  • Act as the technical assistance source for Service Technicians.
  •  Provides onsite leadership assistance and training for Service Technicians when required.
  •  Develop a customer database for mass emailing to promote new and existing service business.
  •  Increase annual business by expanding services from OSHA crane inspections to include other opportunities.
  •  Develop vendor lists, including products supplied, to improve customer response time competitiveness.
  •  Create a customer equipment database with pictures and archived information for easy access to ensure accurate quotes.
  • Promote in-house small hoist repairs, including electrical inspections and load test certifications.
  • Prepare and maintain all necessary service reports, as required
REQUIREMENTS:
  •  High school diploma required; 2 years of college or technical schooling preferred. Working knowledge of Microsoft Office (Excel, Word) required.
  • 5 plus years as service manager for a crane company or related experience required. Repair knowledge of multiple makes of cranes.
  • Valid driver’s license with acceptable driving record required
  • Ability to travel occasionally on an overnight basis.
  • The ideal candidate must be a good communicator (both verbal and written), detail-oriented, well organized and thorough in work habits, as well as accustomed to working in a team environment.

Performs other duties as assigned. 
Follows safety rules and keeps work area in clean and orderly condition.


Benefits include Medical, dental, vision, life and disability insurances. Profit-sharing opportunities.

EEO Employer M/FV/D
This opening is closed and is no longer accepting applications
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About Us

Whiting Corporation, located near Chicago, Illinois, is a major manufacturer of heavy-duty overhead cranes and railcar maintenance equipment. Whiting overhead cranes serve a variety of industries including steel mills, automotive plants, foundries, fossil fuel plants, metal service centers, refuse facilities, hydro-electric plants and nuclear power plants. Additionally, Whiting is a trusted name for railcar maintenance and lifting equipment for the freight and commuter railroad industries, municipal transit authorities, railcar builders and independent maintenance shops. Whiting is ISO-9001:2015 certified and a proud U.S. manufacturer.

Connect with Whiting

Location:
26000 Whiting Way
Monee, IL 60449

Phone:
888-Whiting (944-8464)

Email:
Info@WhitingCorp.com